The October reclassification
Know where every clinician on your team lands on 1 October.
You’ve heard me talk about the rebuild. This is the whole method, in order, in one place — nine short segments and a workbook you fill in as you go. About 91 minutes, start to finish.
I’ve been answering the same question since June: what actually changes in October? It takes forty minutes on a call, and I end up drawing the same thing on the same whiteboard every time.
So I built it once, properly — nine short segments, the method in the order I actually use it, and the worksheets I fill in when I do this work with a client.
The part almost everyone has wrong isn’t the increase. It’s what happens to the people already on your team. That’s the next thing on this page.
3 min 41 — what changed, and why the method matters more than the rate table.
Start here
The part almost everyone has wrong.
Most owners now know the dates: the first stage is dated 1 October 2026, with four more stages behind it out to 2030, stacking on top of the annual wage review rather than being absorbed by it.
What far fewer have is the second test.
Anyone classified under this award on 30 September 2026 is entitled to the higher of two rates — the new band rate they translate into, or the minimum their old classification carried. Whichever is higher is the lawful minimum for that person.
It is a comparison, and it has to be run one person at a time. Which is why a calculator that shows you a new band rate has answered a question you didn’t ask: for someone already on your team, the lawful minimum can sit materially above it.
REBUILD teaches you how that comparison works and exactly what you need in front of you to run it on your own people. Which is the only way it can be run — the answer is in your records, and this is how you read them.
Every clinic gets one clean moment to reset its classifications on purpose. It has a date on it.
This is for you if
You employ clinicians, and their pay is about to be decided by something other than you.
- You own or run a clinic and you employ practitioners — physiotherapy, occupational therapy, exercise physiology, podiatry, osteopathy, chiropractic, psychology, speech pathology, orthoptics
- You run the payroll yourself, or you’re the one who signs off on what comes out of it
- You have people who’ve been with you for years and people who started last year — and from October those two groups get treated differently
- You’d rather establish where each person lands and be able to show your working, than take somebody’s word for it
Nine segments, three modules
What’s in it.
Around ten minutes each, so a module fits in a lunch break. Each segment builds its model on screen as the explanation runs, and each one has a sheet in the workbook that asks you to record a fact you already have — a date, a name, what a document actually says. You enter your team once and every sheet after that carries them across, so by the last segment the workbook has built itself into a single register: one row per person, every fact on it.
- Every date it lands on, and why this one can’t be absorbed into what you already pay above award 10:25
- What decides a classification now — qualification level and years in the profession, not the job title on the contract 9:59
- Where “senior” stopped being a compliment and became a definition that costs money 9:00
- The second test — why the new band rate is the wrong answer for anyone already on your books 10:53
- The anniversary dates your people progress on, which are theirs and not your review cycle 9:19
- What happens to your above-award margin between here and 2030 7:55
- The one page you should be able to put your hand on for every person you employ 10:06
- The five steps, in order, worked from documents already in your files 12:47
- The ones that aren’t standard — career breaks, overseas qualifications — and what to write down at the time 10:34
- One job, and then you’re done with it. Nine segments, one method, one piece of work — the October reclassification. It is built to be finished in a week, not subscribed to.
- Yours to keep. One payment, no renewal. Access is tied to the email you buy with, so there’s no login to remember.
Don’t take my word for it
Owners who’ve done this work.
“Shane had literally done what I was trying to do. My own ego almost stopped me — I figured I could do this myself. In four months we went from the early fifties to just under $70K a month. It’s way simpler now.”
Ryan Taylor — Director, Glide Physio“Shane has a way of cutting through the noise and giving you exactly what you need to move forward in your business. I’ve done other coaching programs, but this one stood out.”
Nim Dahanayake — Practice Principal, Croydon Sports Injury & Spinal ClinicClients of the firm’s advisory practice — the work this method comes out of. They speak to the work, not to the course.
The whole thing
REBUILD
From owners who’ve taken the course
“This stuff is not one of my strengths, but the course made it easy to know what I have to do to plan ahead. Appreciate it.”
Frank Romeo — Director, Form Focus Physio“All very clear and easy to understand.”
Mayur Jivanjee — TRP Physio, Melbourne“I thought it was good and that it provided a clearer picture of the requirements and the way we need to proceed through the process… I liked the worksheets and how they took you stepwise through the process. They were very helpful and I think it will be great for when I meet with my staff in the next few weeks.”
Natalie — Coffs Coast Hand Therapy- Nine segments across three modules — 91 minutes, self-paced, yours to re-watch
- A workbook that builds itself into a register — enter your team once, and every sheet after that carries them across, so by the last segment you have one row per person with every fact on it
- The five-step method for establishing a classification from documents you already hold
- The higher-of comparison, and what you need in front of you to run it
- The REBUILD Room — a live ninety-minute implementation session with Shane, included, and recorded so the replay is yours too. Encore sitting Thursday 1 October, 12:30pm AEST
- Yours to keep — buy once, watch as often as you like. No subscription, no renewal
- Presented by Ellen, Culture Of One’s AI presenter. The method, the wording and every figure are Shane Gunaratnam’s, written and reviewed by him. The voice and the on-screen presenter are synthesised — you are not watching a person
What it’s scoped to
REBUILD covers the October reclassification — the one-off translation every clinic has to do before the new structure starts. That is a finite piece of work with a date on it, and this is the method for doing it. It is not a subscription, it is not a rates service, and it does not undertake to track the award for you afterwards.
This is the method the firm runs inside paid advisory engagements, taught in full — for about what your clinic bills for a couple of initial consults. It is $197 because the alternative is teaching it one call at a time.
Two ways to take it
AUD, incl. GST. One payment. Covered by the 14-day money-back guarantee below.
14-day money-back guarantee. Before you get access you’ll be asked to read and sign a short enrolment acceptance — that REBUILD is education, not advice about your clinic.
Optional at checkout · REBUILD Calculators · $100
There is one tick-box on the payment page. This is what it is.
REBUILD tells you which classification a person lands in. The calculators tell you what that classification costs — priced across every stage date, so you can see the shape of it coming rather than meet it in a pay run.
- The award wage calculator — any classification, any year: Level 1 by experience band, plus 2.1, 2.2, 3 and 4, across the phase-in dates
- What a new grad costs — by hire year, across AQF 7 and AQF 9 professions: physio, OT, EP, podiatry, osteo, chiro and psych
- The cost curve of a single hire — one person’s cost year by year, as the floor rises underneath them
- What your grad will cost you — one graduate aged forward through the bands, step date by step date
- A written walkthrough for each one: how to read it, and where the numbers come from
They price the bands; they don’t decide them. Which classification someone is in is the work the course teaches, and it is the input these need to be worth anything. Every forward figure they produce moves as each year’s determination issues, and they say so on screen. Skip the box and nothing about the course changes.
What you’ll be able to do when you’ve finished it.
Sit down with your team list, your contracts and your dates, and establish where each person lands under the new structure — with the reasoning written down while it is still contemporaneous. Most of you will run it in an afternoon and won’t need to call me about it, which is the point of selling a method rather than an engagement.
Some of you will get three people in and hit one that isn’t standard — a career break, an overseas qualification, a title that was generous rather than accurate. You’ll know exactly what you’re looking at and which question to ask, which is worth a great deal more than guessing. If you’d then rather have someone work through the hard ones with you, that’s a much shorter conversation once you understand the machinery.
What no course can do is make the call for a named person on your team. That answer lives in your records, and nothing that hasn’t read them can produce it — so REBUILD teaches you to read them properly. Finishing it doesn’t make your clinic compliant and isn’t evidence that it is; nothing sold as a course could be.
And if you’d rather wait for the final figures: the 1 October 2026 ones are already final, and the four stages after it are confirmed one year at a time, so there is nothing to wait for. The figures change. The list of people, dates and documents you need in front of you does not.
Before you buy
Why isn’t there a rate table in it?
Because a rate table expires and the method does not. The 1 October 2026 rates are final — the Commission issued the determination on 7 September 2026 — but four more stages run to 2030, and each of those dollar figures is confirmed by a determination after that year’s annual wage review. A course built on a printed table would need re-recording every year.
The method doesn’t have that problem — establish the classification, establish the anchor date, run the higher-of comparison. Those steps hold whatever the numbers turn out to be, which is exactly why the reclassification stands on its own. Whatever figure applies at each stage, you apply it to a classification you have already established and evidenced.
Is this the same material as the advisory work?
It’s the classification method the firm runs inside paid engagements, taught in full. What it isn’t is the engagement: advisory work looks at your actual contracts, payroll and people and produces determinations for named individuals. REBUILD never sees any of that and never makes a determination about a person.
Who is presenting it?
Ellen — Culture Of One’s AI presenter. The voice and the on-screen presenter are synthesised, not filmed. We say so here rather than let you find out in segment one.
What is not synthesised is the substance. The method is the one Shane Gunaratnam runs inside paid engagements; he wrote the scripts, the worksheets and every figure in them, and he reviewed all nine segments before they went on sale. If something in the course is wrong, that is on him, not on a model.
The reason it is built this way is that the award phase-in moves. A synthesised presenter means a determination that lands in October costs one re-recorded paragraph instead of a reshoot, so the course stays current instead of quietly going stale.
Is this legal advice?
No. Culture Of One is a business advisory firm, not a law firm and not a workplace-relations practice. REBUILD is general information about how the award works — it doesn’t take account of your clinic, your contracts or any individual’s circumstances, because it never sees them. The enrolment acceptance you sign before access says exactly that.
What it does is show you how to read your own — so you walk into the conversation with your accountant or your HR adviser holding a list instead of a question.
The window is a real window.
Between now and the first stage there is one moment where a clinic can look at every classification it holds, work out what the evidence actually supports, and write the reasoning down while it is still contemporaneous. Reasoning recorded at the time is a position. The same reasoning reconstructed two years later is a reconstruction, and everybody involved can tell the difference.
That moment doesn’t require final rates. It requires a list, some dates, and a method for reading them.
One payment. Yours to keep. 14-day money-back guarantee.
Education, not advice. REBUILD is general information about the Health Professionals and Support Services Award (MA000027). It is not legal, accounting or workplace-relations advice, it does not take account of any particular clinic or person, and completing it is not a compliance determination and is not evidence that anyone is being paid correctly. Before you change anyone’s classification or pay, and before you act on a shortfall you think you have found, get advice on your own circumstances from someone who can look at your contracts and your pay records.
Figures move; the method does not. On 7 September 2026 the Fair Work Commission issued the final Stage 1 determination for the Health Professionals and Support Services Award 2020 (PR814029, published with [2026] FWCFB 231, case AM2024/20). The 1 October 2026 rates are set by it. The later stages follow the Commission’s published staging, and each year’s dollar figure is confirmed by a determination after that year’s annual wage review. Wherever a forward figure appears in the course or in any tool supplied with it, treat it as an estimate that moves as each of those determinations issues.
AI presenter. REBUILD is presented by Ellen, Culture Of One’s AI presenter. The voice and the on-screen presenter are synthesised; no part of the nine segments is a recording of a person speaking. The REBUILD Room is the exception: that is Shane, live, and its replay is his recording. The method, the scripts, the worksheets and every figure are Shane Gunaratnam’s work and were reviewed by him before release.
Pricing. REBUILD is $197 and the Calculators are $100 — AUD, GST included, one payment each.
Nothing on this page limits any right you have under the Australian Consumer Law.
Before you go
Take the free three-page guide.
The Anchor Date — the one date in your payroll records that decides where every clinician on your team lands on 1 October, and how to find it in your own records in about ten minutes.
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Here’s a copy while you’re here — and the whole method, in order, is on this page.
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